Support & security
Peace of mind for your website
We take over the technical side: we find and close vulnerabilities, keep things stable and keep the project growing — including sites inherited from other developers.
Sound familiar?
Most people reach out when the website is already causing trouble. We handle those cases too.
The site was hacked
Malware, redirects to other sites, spam pages. We isolate the threat, clean the code and close the holes.
The developer vanished
Your previous developer doesn't reply. We recover access, get to grips with the code and take over.
The site is slow
Long loading and errors under load. We find the bottlenecks and speed things up.
Search problems
A hijacked description, phishing or dropped indexing. We fix the cause and restore correct results.
No documentation
Nobody knows how it all works. We document the system and train your team.
Everything is outdated
Old CMS versions, plugins and libraries are a risk. We update and replace what's unsafe.
Support that prevents problems
Takeover audit
We review what's installed, where the vulnerabilities are and what to fix first.
Cleanup and protection
We remove malicious code and pirated plugins and close vulnerabilities.
Updates
We keep the CMS, plugins and libraries current and secure.
Backups
We set up regular backups and a recovery plan.
Bug fixing
We keep an eye on stability and fix failures quickly.
Improvements
New features, pages and integrations — the site keeps evolving.
Documentation
We document how the project works so it doesn't depend on one person.
Team training
We teach your staff to manage content and the admin panel on their own.
From firefighting to calm, steady work
This is how we take a website on for support — no matter who built it.
- First days
Access and audit
Hosting, domain, code, plugins
- Right away
Urgent measures
We close threats and critical bugs
- First stage
Stabilisation
Updates, speed, backups
- In parallel
Documentation
Guides for your team
- Ongoing
Growth
Support and new features
- First daysAccess and auditHosting, domain, code, plugins
- Right awayUrgent measuresWe close threats and critical bugs
- First stageStabilisationUpdates, speed, backups
- In parallelDocumentationGuides for your team
- OngoingGrowthSupport and new features
CISC: we rescued a government operator's portal and have developed it for 2 years
A WordPress portal with a CRM and learning system came to us with trojans, SEO phishing and pirated plugins.
Before
Security threat
The previous developers installed pirated plugins, including a cracked LearnDash LMS. Attackers used those holes to plant a trojan and replaced the portal's description and favicon in Google.
Technical failures
Learning content loaded with constant errors and freezes — the system couldn't handle the load.
No guidelines
The team had no instructions for working with the site, so every content change risked breaking something.
After
Security
Vulnerabilities are closed; the government portal's reputation and security are fully restored.
Autonomy
Thanks to the documentation and a fixed admin panel, staff work in the system without constant help from developers.
Stability
Learning runs without interruption, bugs are fixed promptly, and the platform easily handles current traffic.
- years of continuous support
- 2
- users learning on the platform
- 200+
- of progress and accounts kept during migration
- 100%
- pirated plugins and libraries
- 0
Websites on any platform
We work with projects built by us and by other teams.
- WordPress
- TTilda
- 1С1С-Битрикс
- Next.js / React
- Laravel
- WooCommerce
- Shopify
- Webflow
Will you take over a website you didn't build?
Yes. We took over the CISC portal in critical condition — with trojans, SEO phishing and pirated plugins — and over 2 years made it stable.
What should I do if my website has been hacked?
Message us: first we isolate the threat and remove the malicious code, then we close the vulnerabilities and set up protection.
Can you restore correct Google results after a hack?
Yes. We fix the cause and the consequences: for CISC we removed the hijacked description and quickly restored correct indexing.
Is it a one-off job or ongoing support?
We start with an audit, then agree on the format — one-off work or ongoing support — to fit your task.
What access will you need?
Hosting, domain, the admin panel and the code if it's in a repository. We help recover access if it stayed with the previous developer.
Will there be documentation?
Yes. For CISC we wrote the documentation from scratch and trained the client's team to run the site on their own.
Shall we take your website on?
Tell us what's happening with your site — we'll start with an audit.